Within 7 days, unused
Full refund
If you have not enrolled a student and you tell us within seven days of paying, you get all of it back.
This page is a draft. It is written to be honest and readable rather than complete, and it must be reviewed before this company takes payment from a real customer. What is still missing is listed at the bottom.
No card asked for · your system is running in two minutes
See what changes for youIf you have not enrolled a student and you tell us within seven days of paying, you get all of it back.
We deduct the slots you have spent at the published rate and return the rest.
The licence runs for its term. Ask us anyway if something has gone wrong — we would rather hear it than not.
If the product does not work as described and we cannot fix it, you get your money back regardless of when.
Approved refunds are sent back to the card or account they came from, within 7 working days of us agreeing them.
How long your bank then takes is not something we control, and it is usually a further 3 to 5 working days.
Send one line saying what you bought and why you want it back, through the contact page. A person reads it — there is no form to fight with and no ticket number to quote.
The window is proposed, not agreed. The owner sets it.
Whether a one-off franchise fee is refundable at all, and on what terms, is not decided.